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Troubleshooting

Troubleshoot common problems

  • Sent text is not formatted properly in Microsoft Word or Outlook
  • Database cannot be loaded error message / Loaded database is empty
  • How to manually update PhraseExpander if autoupdate fails
  • Setting PhraseExpander to high priority
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Categories

  • FAQ
  • Getting Started
  • Managing Your Templates
  • Building Your Templates
  • Working with Variables
  • Data Sharing
  • Importing Data
  • Enterprise Setup
  • Purchasing
  • Troubleshooting
  • Migrating from v.4 to v.5
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